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Exam policies

As part of our ongoing effort to enhance the value of Ä¢¹½TVÏÂÔØ certification, certain security measures are in place to protect the integrity of the exams. Please familiarize yourself with the following policies.

• Exam administration policies
• Certification expiration policies
• Test candidate exam policies
  • Non-disclosure agreement (NDA) and general terms of use for certification examinations
  • Retake policies
  • Voucher policies (including retake)
  • Grievance policy (challenging an exam item)
• Proctor compliance
• Exam scoring policy
• Accommodation of disabilities (PDF)
• Parental consent form
• Security procedures for Microsoft Office Specialist exams
• SOPPA Sec. 15(6) Disclosure
• Complaints against certified persons policy